Privacy Policy

Last Updated: September 15, 2026

Inventory Keeper App ("Company," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information when you use our inventory management platform (the "Service").

This Policy applies to customers located in Canada and the United States.

1. Information We Collect

Information You Provide

• Account information: name, business name, email address, password, phone number (optional).
• Business/Inventory Data: inventory records, product data, cost data, supplier information, and other operational data you input into the Service ("Customer Data").
• Payment information: processed directly by Stripe. We do not store your full credit card number; we retain limited billing metadata (e.g., subscription status, last four digits of card, billing history).
• Communications: information you provide when contacting support.

Information Collected Automatically

• Usage data: pages viewed, features used, clicks, session duration, collected via PostHog.
• Device and log data: IP address, browser type, operating system, device identifiers, timestamps.
• Cookies and similar technologies: used for authentication, preferences, and analytics (see Section 6).

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service;
• Process payments and manage subscriptions;
• Communicate with you about your account, updates, or support requests;
• Monitor and analyze usage trends to improve the Service (via PostHog);
• Detect, prevent, and address technical issues, fraud, or abuse;
• Comply with legal obligations.

3. Aggregated and De-Identified Data

We may create aggregated or de-identified data derived from Customer Data or usage data that cannot reasonably be used to identify you or your business. We may use this data for:

• Product improvement and feature development;
• Industry benchmarking features (e.g., comparative statistics across similar businesses);
• General business reporting and analytics.

We do not sell or share identifiable Customer Data with third parties for their independent marketing purposes.

4. How We Share Information

We share information with the following categories of service providers ("sub-processors"), solely to operate the Service:

We may also disclose information:

• To comply with legal obligations, court orders, or government requests;
• To protect the rights, property, or safety of the Company, our customers, or others;
• In connection with a merger, acquisition, or sale of business assets (with notice to you).

We do not sell your personal information to third parties.

5. Data Storage and Security

• Data is stored using Laravel Cloud (application/database hosting) and Cloudflare R2 (file storage).
• We use industry-standard technical and organizational measures (e.g., encryption in transit, access controls) to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
• Data may be stored or processed in jurisdictions outside your own (e.g., the United States), depending on our hosting providers' infrastructure.

6. Cookies and Tracking Technologies

We use cookies and similar technologies for:

• Authentication: keeping you logged in;
• Preferences: remembering your settings;
• Analytics: understanding how the Service is used (via PostHog).

You can control cookies through your browser settings, though disabling certain cookies may affect Service functionality.

7. Data Retention

• We retain account and Customer Data for as long as your account is active.
• Following account termination, we retain data for up to 30 days to allow for export requests, after which it is deleted or de-identified, except where retention is required for legal, tax, or accounting purposes.

8. Your Rights

Canadian Users (PIPEDA)

You have the right to:

• Access the personal information we hold about you;
• Request correction of inaccurate information;
• Withdraw consent to certain uses, subject to legal or contractual restrictions;
• File a complaint with the Office of the Privacy Commissioner of Canada.

California Users (CCPA/CPRA)

If you are a California resident, you have the right to:

• Know what personal information is collected, used, and shared;
• Request deletion of your personal information;
• Opt out of the "sale" or "sharing" of personal information (we do not currently sell personal information);
• Non-discrimination for exercising these rights.

To exercise any of these rights, contact us at felgamedev@gmail.com.

9. Children's Privacy

The Service is intended for business use and is not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us and we will delete it.

10. International Data Transfers

As we currently serve customers in Canada and the United States, data may be transferred between these countries via our hosting and service providers. By using the Service, you consent to this transfer.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or in-app notice at least 14 days before taking effect. The "Last Updated" date at the top reflects the most recent revision.

12. Contact Us

For questions about this Privacy Policy or to exercise your privacy rights, contact:

Inventory Keeper App
Email: felgamedev@gmail.com