Frequently Asked Questions
Product
What is Inventory Keeper?
Inventory Keeper is a real-time stock tracking tool for independent businesses. It lets you and your team log stock received, sold, or lost — and gives you a live view of what you have, from anywhere.
Who is it designed for?
It's built for small independent businesses like restaurants, cafes, and retail stores where the owner isn't always on-site. If you're doing stock counts on paper or spreadsheets and sharing them by phone or email, Inventory Keeper can replace that workflow.
Can my staff log stock updates from the floor?
Yes. Staff can log in on any device and record stock received, end-of-day counts, sales, comps, or losses. All updates are visible to you immediately — no matter where you are.
Does it work across multiple locations?
Yes. You can set up multiple locations (e.g., different sites, rooms, or storage areas) and track stock at each one independently. Shelves within a location can also be configured for more granular tracking.
What does "Early Access" mean?
Inventory Keeper is under active development, and we're working closely with our first customers to shape the roadmap. You'll get fast support and a direct line to the team — and your feedback will genuinely influence what we build next.
Billing
How much does it cost?
Plans start at $19/month for solo operators, or $39/month if you need your team to log in too. See the pricing page for full details.
Is there a free trial?
Yes — every new account will start with a 14-day free trial, no credit card required. We're not open for signups just yet; join the waitlist and we'll let you know the moment trials are live.
Are there any per-user fees?
No. Our plans are flat-rate. The Team plan gives you access for up to 5 users at one fixed price.
Can I cancel at any time?
Yes — no contracts, no lock-in. You can cancel at any time from your account settings. Your access continues until the end of the current billing period.
Account
How do I add team members?
You can invite team members by email from the Users section of the app. They'll receive an invitation link and can set up their own login. You can assign them a role (e.g., Manager or Staff) to control what they can see and do.
What roles are available?
Inventory Keeper supports multiple roles with different permission levels, so you can give your staff access to log stock without giving them access to billing or account settings.
Support
How do I get help if I'm stuck?
You can reach us at support@inventorykeeper.com and we'll typically get back to you within 24 hours on business days.
Is my data secure?
Yes. All data is stored securely and access is scoped to your account — no other businesses can see your inventory. Payments are handled by Stripe and your card details never touch our servers.
Still have a question?
We're happy to help. Contact us and we'll get back to you within 24 hours.